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The ARES 620 device is the only device the Remote Transfer App supports. Your device
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The app allows the patients to transfer a sleep study to the Watermark Servers from their home. This provides 2 benefits. 1st it allows us to do a real-time check of the data to make sure we have enough valid sleep data for a diagnosis. This cuts down on the need to re-test. Secondly, we can start processing your sleep study and get your results back to your provider more quickly. This will cut our multiple days from the traditional diagnosis process. It is important that you follow the instructions from your provider, to return your device. You sleep results cannot be released until your device is returned.
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We support multiple devices and workstations. Apple iPhone or iPad (iOS version 13 or higher), Android phones/tablets, Windows Version 8 or higher, MAC (Version 10.15 or above).
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If you were not given or don’t have the correct cable, you will be unable to use the Remote Transfer App. No need to worry. Return the device to your provider as instructed and they can upload and process the study from their office.
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No, the app is used after you have completed your study. Follow the normal instructions provided with your ARES 620 device to complete your study. Typically this is 1 to 2 nights of recordings based on your physicians order. After you complete your study you will use the app to remotely transfer the data to our servers so we can verify that we have enough valid sleep data for a diagnosis.
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Typically, we need a minimum of 2 hours of valid sleep time in order to get an accurate diagnosis. If the estimated valid sleep time is near or below 2 hours, you will be prompted to sleep with the device an additional night to ensure we can get an accurate diagnosis. In some cases, your provider will order a multi-night study (2 or 3 nights). In this case, we are looking for multiple nights with 2+ hours of valid sleep time.
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Valid sleep time, is the time that you were asleep and where we have good quality signals. The device is recording throughout the night and our algorithms will automatically disregard any times during the night that you were awake. In addition, we might have bad airflow or oximetry data which could cause to exclude additional data. For these reason, we recommend most patients sleep with the device for 2 nights.
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No, you will need to connect the device with a cable. Your provider should have provided a cable for you or you can use a standard cable that allows connection to your workstation or mobile device and the ARES device.
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The questionnaire information is needed so a Sleep Specialist can complete your diagnosis and treatment recommendations. The questionnaire has some basic questions around weight, height, neck size, other diseases/diagnosis, as well as some information about your sleep. In many cases, the sleep specialist will be unable to make treatment recommendations without a completed questionnaire, so please make sure you follow the process and answer all of the questions. If your provider had you complete a questionnaire on the frontend, you will not be prompted for the questionnaire.
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Yes, once you have successfully completed the upload, received a successful message from the app and followed the instructions to return your device, you can uninstall the app from your device.
